Helpdesk Ticket System:  https://onipaa.happyfox.com/new

Email:  [email protected]

Phone:  808-466-8020 (This is a Zoom Call Queue that goes to all IT teammates.)

Since a Zoom phone call can easily convert into a meeting without disconnection, IT can now support you more efficiently.   
 

1. For IT remote support, please submit a helpdesk ticket. 
2. Make sure the Zoom app is running on the laptop and you are logged into it.  
3. IT will call you on Zoom so that they can access your laptop for troubleshooting if needed.